General

• What is the gym's email/phone?

  Our email is info@activegym.com.au, please note that during peak periods it can be busy but we will receive your email. Additionally, you can call both location via our phone number: 0417503517. During peak periods this number may forward to our voice mail, and calls back from us may come from a different number (usually starting with 617617). Whilst the number may accept text messages from some providers, the number is not monitored.Featured

• What do I wear to gym?

  Leotards aren't an essential item for coming to gym - but if you'd like to show your leo off - be our guest! We ask that you wear something which is flexible and that you'll be able to move in. Don't forget to bring your water bottle! We do ask that you take off any dangling earrings (stud earrings are okay), and that any wrist watches/etc are removed as they can catch on equipment. If you have any medical devices you need to wear - if you could let the coach know (or pop it into your child's/ySome readers

• Where are you located?

  We have two locations! Our O'Connor premises is located at Unit 10 & 11 / 352 South Street, O'Connor. Our Jandakot premises is located minutes away from Cockburn Central, at Unit 3 / 30 Biscayne Way, Jandakot 6164.Some readers

• What do I bring to gym?

  For most of our classes - all you need to bring is your water bottle! You may also like to read What do I wear to gym?. For some of our classes such as our two hour Gym Developments or longer Squad classes, there may also be time allocated for a quick break. If they wish they can bring a small snack for this break, however, this can vary depending on class, so it is best to ask your coach before class starts if you will be having a break.Few readers

• Do you accept kidsport vouchers?

  Yes we do! If you have a KidSport Voucher please contact us prior to booking so we can redeem the voucher and apply it to your account. Unfortunately, at this time there is no way to redeem/use a KidSport Voucher through the parent portal.Few readers

Classes

• When do enrolments open?

  In general, we usually open enrolments for the following term in Week 9 of the current term. Holiday Program enrolments will usually open a week or two before enrolments for the next term open. For Term enrolments, current customers receive a 3-day priority enrolment period, after which enrolments can be made by anyone. Dates For Term 4 2024: Priority Enrolment - Monday 9th September 2024 New Families - Thursday 12th September 2024Few readers

• What are the term dates?

  Term Dates will normally follow the WA public school term calendar concluding on the Saturday of the last week. Terms are generally 10 weeks long (unless the public school term differs), and do not run on public holidays (these will automatically be discounted from the price when booking). 2024 Term Dates:Few readers

• Do you offer adult gymnastics?

  Yes we do! Our adult classes are for ages 16 onwards, and are based on a casual punch-pass system. They are suitable for beginners through to ex-gymnasts, and do not have a set curriculum, so you can learn the skills you wish to, at your own pace with our coaches. To buy a punch pass please see How do I buy a punch pass?, and to book a class using a punch pass please see: How do I book a class using a punch pass? (/en/article/how-do-i-book-a-clasFew readers

Makeups

• What do I do if my child is sick?

  If your child is sick and cannot make it into gym, if you send an email as soon as possible prior to the class we can generally add a makeup token to your account. Makeup tokens can be used to book a one-off class of the same type as a makeup. For illnesses spanning multiple weeks we request that a medical certificate be sent through, and depending on the length we can either issue a makeup token or add a credit on the account to book in for the following term.Few readers