Articles on: Customer Portal

How do I add a card or account for re-occurring (automatic) payments?

Login to your customer portal account
Click on "My Account"
Scroll down to "Payments"
Click "Add Payment Method"
Before clicking add, select the checkbox "This payment method is authorized for recurring billing". Without ticking this box, the system is unable to process payments against the account automatically.

Updated on: 17/02/2024

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