Articles on: Customer Portal

I booked the wrong location

If you've accidentally booked the wrong location - fear not! Contact us on info@activegym.com.au as soon as possible. We'll swap your booking over to the correct location, however some classes might not run on the same days across locations and there may be a slight time change.

Please do not book and pay twice! We'll swap your location over and take the original payment as credit for the swapped enrolment.

Updated on: 09/01/2024

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