What are the processing fees charged through the customer portal?
Payments through our customer portal may attract a small processing fee whilst going through the payment processor. The latest transaction fees are displayed in a blue box before checking out on the portal, however, at the time of writing this article are as follows:
These fees are correct at time of publishing, but can change. Please check the customer portal for the latest fees.
E-Check (Bank Transfer) $0.88 (please use BSB & account number)
Credit/Debit Card Transaction Fee (per transaction) $0.33
Visa / Mastercard (calculated on transaction value) 1.98%
American Express (calculated on transaction value) 3.85%
Data Storage and Compliance (only once per new record) $0.33
Bank Transfer / Direct Deposit is the cheapest method via the customer portal, with a $0.88 fee. See How do I add a card or account for re-occurring (automatic) payments for more information on adding a bank account.
Alternatively, we can also take payment over the phone or in person via our card reader or cash, which attracts no processing fees.
These fees are correct at time of publishing, but can change. Please check the customer portal for the latest fees.
E-Check (Bank Transfer) $0.88 (please use BSB & account number)
Credit/Debit Card Transaction Fee (per transaction) $0.33
Visa / Mastercard (calculated on transaction value) 1.98%
American Express (calculated on transaction value) 3.85%
Data Storage and Compliance (only once per new record) $0.33
Bank Transfer / Direct Deposit is the cheapest method via the customer portal, with a $0.88 fee. See How do I add a card or account for re-occurring (automatic) payments for more information on adding a bank account.
Alternatively, we can also take payment over the phone or in person via our card reader or cash, which attracts no processing fees.
Updated on: 05/07/2024
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